Welcome to www.saltydrop.com operated by Karakostas Konstantinos Company, referred to as “Salty Drop”, “we”, "our", "us", “the web shop”, “the site”. By approving these Terms and Conditions and sending your order, you as a customer enter into a binding agreement with Salty Drop. Access to and use of the site and the products and services available through the site are subject to the following Terms and Conditions. We reserve the right to revise these Terms and Conditions.

 

Company information and visiting address:

Karaoli & Dimitriou 17, Old harbour, Chania, Crete, Greece

T: +30 2821045260

VAT No.: 053582875

 

Privacy Policy

Our Privacy Policy, incorporated by reference in these Terms and Conditions, sets out how we will use personal information you provide to us. By using this www.saltydrop.com, you agree to be bound by our Privacy Policy.

 

Product & Service Description

Salty Drop attempts to be as accurate as possible. Any products on the web shop are presented in a true-to-life manner to a large extent. Due to different settings or performances of screens or printers, the illustration can differ from the real appearance. We do not warrant that product descriptions or other content of any www.saltydrop.com service is complete, current, or error-free. In case you have any questions regarding an item, do not hesitate to contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Product Availability

Salty Drop makes reservations for any delivery deviations in those cases where the stock balance has been incorrect at the time of your order. As the stock is shared with that of the shop, we might not always be able to keep our web shop updated with regards to size availability. This is particularly frequent during sale as the stock turnover is much higher. In the event that ordered goods are not available at present, any amounts credited in advance will be refunded immediately. When placing an order it is important that you provide us with your email address and cell phone number. This way we can reach you easily if needed.

 

Pricing Errors

The prices displayed on the web shop are those that apply at the time of purchase. The prices may be subject to change without notice, but changes will not affect orders which we have accepted. We try to avoid information errors, but please note that pricing errors, spelling errors and other errors or mistakes can occur from time to time. If the correct price is less than our stated price, the lesser amount will be charged to you. If the correct price is higher than the price stated on our web shop, we will attempt to contact you. If we are unable to contact you, we will reject your offer and notify you by e-mail.

 

Payment

We accept Visa, MasterCard, American Express and PayPal, as well as various local debit cards and invoicing options. All displayed prices are quoted in the currency that refers to your country. We are not responsible for any changes in currency value or conversion rates that your bank or credit card company may use when charging in your country’s currency.

All transactions will be sent through SSL (Secure Sockets Layer) in encrypted form and all card details and payment information will be protected and processed with a high level of security.

Payment always takes place in the online billing server of your bank or on the credit card server. We therefore receive no information regarding payment such as credit card numbers, bank account details etc. By placing your order, you authorize us to transmit your information to our payment service provider you have chosen to process and facilitate the payment, to authenticate your identity, to validate your credit card, and to protect you and us from fraud.

 

Delivery

We always aim at delivering your order as soon as possible. Normally orders of items in stock ship within 1-2 business days from order confirmation.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the items which you ordered have been dispatched to you.

Shipments will be carried through Hellenic Post Office (ELTA). Shipping times are estimates only and vary depending on the shipping destination. For security reasons, we shall not process any order for which an incomplete delivery address has been provided.

 

Country

Cost

Time

Free Delivery

Greece

3,50 €

3 working days

on orders above 70 €

EU Countries

5,50 €

up to 6 working days

on orders above 100 €

Rest of the World

8,50 €

up to 12 working days

on orders above 120€



If you have received incorrect products, wrong delivery or you discover any damage to the package before you open it, please contact us immediately by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Modifying Your Order

Once you have submitted your order, we have limited ability to make modifications. Please contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible with any requests as we are unable to make modifications or cancellations after we have started the shipment process.

 

Split Delivery

If your order consists of several items we reserve the right to split the delivery. In the event of split delivery, you will receive tracking for each parcel. You will not be charged for any additional delivery costs.

 

Returns

Items shall be returned in a new and unused condition, with all labels and tags intact and in the original packaging. Used, modified, or damaged items will not be accepted.

You may ask for a replacement of the product only if:

- The product and its packaging have not been used or damaged and it is in a saleable condition.

- The product to be accompanied by all necessary documents to prove transaction

Notification to us up until 5 days upon product delivery.

Please note that shipping costs to replace the product are being paid by the customer.

 

Refund

The amount of time this takes will depend on which bank or card issuer you have. Unfortunately this delay is outside of our control.  In the event that we are unable to refund your credit card we will contact you to arrange an alternative means of refunding your order.

 

Cookies

We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.